Frequently Asked Questions

What should my child wear for picture day?

We recommend solid colors or simple patterns. Please avoid clothing with large logos or anything with a busy print.

How do I order pictures?

You can order by scanning the QR code that will be emailed to you prior to picture day. 

What if my child is absent on picture day?

If your child misses the initial picture day, they have the opportunity to participate in retake day.

When will the photos by delivered?

Photos are delivered within 3-4 weeks from the picture day. However, if we can get them out sooner, we will! Photos will be sent via mail. However, if you would rather them be sent to the school, that is not a problem. Please just notify us before ordering.

Can my child retake their photo if I don't like the photo?

Absolutely! If your child was not feeling their best, or just simply had an off day, we offer retakes during your schools scheduled retake day. Please reach out to us prior to the retake date.

Is there a deadline for ordering?

We adapt to your preferences and restrictions, creating a plan that aligns with your lifestyle, whether you're vegetarian, vegan, gluten-free, or have other dietary needs.

Can I order digital images?

Yes! We offer digital image options. You can purchase high-resolution downloads, separately or in conjunction with packages. 

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